Health Care Human Factors/Ergonomics Fieldwork in Home and Community Settings

Abstract

Designing innovations aligned with patients’ needs and workflows requires human factors/ergonomics (HF/E) fieldwork in home and community settings. Fieldwork in these extra-institutional settings is challenged by a need to balance the occasionally competing priorities of patient and informal caregiver participants, study team members, and the overall project. We offer several strategies that HF/E professionals can use before, during, and after home and community site visits to optimize fieldwork and mitigate challenges in these settings. Strategies include interacting respectfully with participants, documenting the visit, managing the study team–participant relationship, and engaging in dialogue with institutional review boards.