Information foraging on the web: The effects of “acceptable” Internet delays on multi-page information search behavior

Date
2006-11
Language
American English
Embargo Lift Date
Department
Committee Members
Degree
Degree Year
Department
Grantor
Journal Title
Journal ISSN
Volume Title
Found At
Abstract

Web delays are a persistent and highly publicized problem. Long delays have been shown to reduce information search, but less is known about the impact of more modest “acceptable” delays — delays that do not substantially reduce user satisfaction. Prior research suggests that as the time and effort required to complete a task increases, decision-makers tend to reduce information search at the expense of decision quality. In this study, the effects of an acceptable time delay (seven seconds) on information search behavior were examined. Results showed that increased time and effort caused by acceptable delays provoked increased information search.

Description
item.page.description.tableofcontents
item.page.relation.haspart
Cite As
Dennis, A. R., & Taylor, N. J. (2006). Information foraging on the web: The effects of “acceptable” Internet delays on multi-page information search behavior. Decision Support Systems, 42(2), 810-824.
ISSN
Publisher
Series/Report
Sponsorship
Major
Extent
Identifier
Relation
Journal
Rights
Source
Alternative Title
Information Search on the Web: Understanding the Impact of Response Time Delays with Information Foraging Theory
Type
Article
Number
Volume
Conference Dates
Conference Host
Conference Location
Conference Name
Conference Panel
Conference Secretariat Location
Version
Full Text Available at
This item is under embargo {{howLong}}