Baich, TinaCohen, Lapis DavidJackson, Melissa2018-03-192018-03-192018-03-14Baich, Tina, Lapis David Cohen, Melissa Jackson. Tips and Tricks for Handling Difficult Requests. Panel presentation at OCLC Resource Sharing Conference, March 13-15, 2018.https://hdl.handle.net/1805/15659Presentation slides from panel presentation at the 2018 OCLC Resource Sharing Conferenceen-USAttribution-NonCommercial-ShareAlike 3.0 United StatesInterlibrary loansResource sharingPresentation